Hi Jim, is your boat still under warranty? I had one of my winches replaced recently for free. (one of the plastic sprung loaded pawls inside broke) If your boat is out of warranty then replacing them with decent winches would be a good long term solution. However, I dismantled my other winch & cleaned all the parts up. I know they don't recommend lubricating the parts but they fail anyway if left dry! I use a thin semi liquid marine outboard lube called "Lubriplate" (made in the USA) which makes them work fine. Regular dismantling & cleaning is what I do now & I lube all the moving parts. I've had no problems since.
Your winch should come apart if you soak some penetrating fluid into it. Once apart, use some emery cloth to sand down the spindle a little so the bronze bushed outer spool is really free. I have seen a brand new boat straight out of the container with seized winches! Macgregor used to fit good quality Lewmars to the

I guess cost cutting has led to the inferior units now fitted. Regards, Dave